2024 Evaluation
During Autumn of 2023, Rhiann McLean of Three Sisters Consultancy undertook an evaluation of the Personal Outcomes Network (PON), established in 2015.
We were very encouraged by the evaluation findings and have already committed to changes in our way of working in response to the report recommendations. We are particularly encouraged by the outcomes identified by network members and the impact case studies from practice and policy colleagues.
To read the report, download below
2020 Summary
An earlier report includes a review of the PON from 2020. It includes a brief history, overview of membership, hosting and the co-ordinating group. The main focus is what we know about our outcomes and impact
Key Learning
- We continue to shape development of the network through monitoring our outcomes. We can now use our outcome map (see appendix) to support this and also zoom in to look at specific connections between structures, processes and outcomes (page 9).
- We have learned that modelling an outcomes approach contributes towards better outcomes for members. Through valuing the assets that members bring and striving to enable them to have a voice, it is possible for people to feel valued as well as feeling more informed through attending.
- We have learned more about how process outcomes (listened to, respected) connect to change outcomes (confident, knowledgeable) in contributing to changes in practice. Specifically, we have also learned that the sense of belonging associated with the network adds to this, and also how all of that contributes to motivation to change.
- Members facing geographical and time challenges told us that they needed to feel more connected without attending events. Moving to online engagement from Spring 2020 has improved connections.
- The diversity of the network is valued by members and this appears to be because of the connection and learning opportunities as well as wider change seeming possible.
For more information about the network please contact PON@nes.scot.nhs.uk

